How to Successfully Ride the New Wave of Client Expectations
As I celebrate my 42nd birthday this week, I am forced to acknowledge that my first years out in practice were nearly two decades ago, and new team members at…
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Access to Veterinary Care: No Pet Owner Left Behind
It is estimated that 29 million dogs and cats live with families that participate in food stamp programs and there are millions more middle–class pet owners that, due to living…
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The Veterinary Professionals 3 Step Guide to Student Debt & Cash Flow
The number one thing that we see blocking young veterinarians from financial freedom is this — you don’t know where your money goes! Many of you will begin your career…
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Does Diet Cause Dilated Cardiomyopathy (DCM) in Dogs?
Dilated cardiomyopathy, or DCM, is characterized by an increased heart size due to weakened pumping ability of the heart muscle. In many patients, DCM eventually leads to heart failure and…
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Merrill Simpson’s Brave New World
In just a few weeks, Merrill Simpson will officially become “Dr. Simpson” when she graduates from Colorado State School of Veterinary Medicine. She will be joining more than 1,500 new…
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3 Quick Exercises You Can Do Between Appointments
We have all been there; the work day gets off to a rip–roaring start and there is no letup in sight. Then it’s 3pm, and the fatigue starts to set…
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Vet Visits on the Rise? You May Have the Millennials to Thank
Millennials are coming to the rescue? That’s right, they’re taking their heads out of their phones and showing up at your clinic for preventive care. They get it, and surprise—it’s…
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Overcoming Fears and Summoning Courage
Photo credit: U.S. Air Force photo/Senior Airman Brett Clashman Disclaimer: Use of military rank, job titles, and photographs in uniform does not imply endorsement by the Department of the Army…
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Veterinarian Life Advice
That job may be the one that teaches you the skills that you need to move to the next level and will feed you while you get there.”
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6 Ways to Build a Top Customer Service Team
“Hire for attitude, train for skill,” is a philosophy of many customer-focused organizations, such as Southwest Airlines and Doubletree Hotels. However, too many organizations don’t provide the structure or effective…
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