Best Practices

The decision has been made…your practice is switching to a new medical records program or practice information management system (PIMS). This can lead to a lot of questions and anxiety,…

I love being a veterinarian. It’s wonderful when a client thanks me for the care I’ve provided to their family pet. When I diagnose a rare disease or complete a…

As a first-year veterinary student, I chose to join the Veterinary Business Management Association (VBMA) at UPenn. That decision has had the single biggest impact on my career to date. …

“Can someone help me with this dog?”“Is anyone answering that call?”“Are Ralphie’s bloodwork results in?”“Did someone reply to Ms. Smith’s email?”“We need to get surgery started. I have a wellness…

Spend a day at a typical veterinary clinic and by mid-afternoon you will see people rubbing their own lower backs, necks and shoulders with grimaces on their faces. A morning…

 A difficulty that affects all dog owners is being able to identify the non-verbal cues indicating that their canine friend is under stress. Physical issues such as an injured leg…

In dogs, as in humans, osteoarthritis (OA) is the most common form of joint disease recognized. OA often leads to physical incapacity and pain, leading to a reduction in the…

The health and safety of our animals is at the forefront of any veterinary practice owner’s priorities; however, it is important to remember the employment regulations applicable to your practice…

Veterinary professionals need to know how to handle criticism, manage difficult situations and focus on the right things in practice and in life. The ancient Stoics taught just that.  The…

Imagine this…after many, many years of practice, you’ve sold your busy three-doctor animal hospital, Four-Legged Friends Veterinary Hospital, to an associate who had been with you for several years. Meanwhile,…

In the classic fairy tale “The Frog Prince,” a frog is turned into a prince when he finds his perfect match—that one person who is the “right fit” just for…

Veterinarians and breeders often have a healthy relationship. Yet, there is a lot more a vet practice can do to accommodate local dog breeders and kennels.  On a business level,…